Page 2 - Top Social Media Listening Tools
Social media listening tools offer essential functionality for monitoring, tracking, and gathering pertinent content across various social media platforms. These tools are invaluable for social media, marketing, and communications teams, aiding in trend identification, competitor tracking, and understanding customer sentiment. Additionally, researchers leverage these tools to gather insights into social trends, while media outlets utilize them to spot breaking news stories. Social media listening software empowers marketers to personalize content based on specific user demographics, pinpoint influential thought leaders, and promptly respond to both positive and negative mentions. These tools often support monitoring posts in multiple languages and regions, enabling businesses to tailor advertisements to local audiences. The primary objectives of social media listening products include providing demographic insights, evaluating social media presence, mitigating negative mentions, engaging users, and enhancing brand reputation. Furthermore, the data obtained from these tools typically complements social media analytics software. Features commonly found in social media listening products include monitoring capabilities for various languages and countries, sentiment analysis, trend identification, and influencer identification. Additionally, these tools may integrate with social media management software or be included as part of social media suites. For a product to be classified under the Social Media Listening category, it must: * Listen for specific mentions across multiple social media platforms. * Identify trending topics or phrases relevant to the user's interests. * Analyze and report on customer sentiment regarding specific topics or brands. * Organize and manage customer information effectively for actionable insights. * Identify influential thought leaders and key influencers within relevant communities or industries. Products meeting these criteria are essential for businesses and organizations aiming to stay informed, engaged, and responsive in the dynamic realm of social media.
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Taggbox
taggbox.com
Taggbox is the best UGC platform that helps marketers to increase user engagement, build trust, and grow conversions with solutions to discover curate and display user-generated content across all marketing touchpoints. It empowers marketing strategies with brand advocacy & social interactions among...
NewsWhip Analytics
newswhip.com
NewsWhip is a predictive media insights platform that helps comms and insights professionals to proactively monitor and defend their brand’s reputation. We track web coverage and all the major social networks in real-time, helping you quantify cross-platform coverage and forecast the impact it will ...
NewsWhip Spike
newswhip.com
NewsWhip is a predictive media insights platform that helps comms and insights professionals to proactively monitor and defend their brand’s reputation. We track web coverage and all the major social networks in real-time, helping you quantify cross-platform coverage and forecast the impact it will ...
Reputation
reputation.com
Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-po...
Rival IQ
rivaliq.com
Rival IQ delivers analytics and competitive insights to help digital marketers make informed decisions, improve results, and better understand competitors. Using benchmarks and comparative analysis, Rival IQ enables digital marketers to uncover new opportunities, identify trends, and track results a...
Socialinsider
socialinsider.io
Simplified and straightforward social media analytics for busy marketers. Socialinsider combines social intelligence, analytics, benchmarking and listening into one single platform. Optimize your social media strategy. Get advanced analytics and in-depth listening insights. Level up your social m...
PandaMetrics
pandametrics.com
Track your and your competitors’ brand mentions in WeChat and Weibo platforms. Check the estimated reach, analyze mention sentiment, track comments, likes, shares and more.
Palowise
palowise.ai
Palowise offers rich social media insights and analytics so that you can make intelligent decisions for your brands. We are constantly advancing through research and technological collaborations to gain a greater understanding of human behavior in the digital ecosystem. Palowise began its journey i...
MirrorWeb
mirrorweb.com
MirrorWeb delivers a unified communications surveillance platform. We support firms in meeting the record-keeping requirements imposed by the SEC, FINRA, FCA and MiFID. The platform captures all electronic communications including email, social media, websites, instant messaging, SMS and WhatsApp. T...
Midesk
midesk.co
The Midesk platform helps organisations cover their key operational market intelligence activities, from data collection to insight distribution. Extract meaningful data from the media noise, understand customers, monitor competitors, store and visualise market data in reports, find new business o...
Livereach
livereach.com
Discover, visualize and use social content and data through one powerful platform. With the Livereach® Social Cloud, brands, enterprises and government clients bring their most influential content and users to the surface - to create engaging experiences across all touchpoints from E-commerce to la...
Datalyticx
datalyticx.ai
Datalyticx solutions provides greater accuracy of understanding the voice of customers through all digital channels. Helping brands turn their customers feedback into valuable insight
Crowdlens
crowdlens.io
Crowdlens is an AI-powered social listening tool that monitors the web & social platforms and sends alerts when somebody mentions a keyword that matters to you.
Wordnerds
wordnerds.ai
Wordnerds is a UK-based SaaS company whose mission is to teach computers to read—and genuinely understand—language. 80% of the world’s data exists in the form of unstructured text. Big businesses are bombarded daily by millions of tweets, emails, webchats, online reviews, survey results, CRM-entries...
Spatial.ai
spatial.ai
People are more than their demographics Billions of people are sharing their mindsets, interests, and attitudes on social media everyday. Yet companies still rely solely on demographics and surveys to understand their customers. Spatial.ai was born from the insight that—if captured and organized in...
Rankur
rankur.com
Rankur is an affordable tool for social media monitoring, online reputation management, and brand protection. Every 24 hours, Rankur processes more than 100M blog posts, 1M online reviews, 500K mainstream news posts and analyses the messages from more than 1,000,000,000 users of major social media n...
Performline
performline.com
PerformLine is a leading provider of compliance technology that empowers organizations to mitigate regulatory risk across their sales and marketing channels, including the web, calls, messages, emails, documents, and social media. PerformLine automates the path to discover, monitor, and mitigate con...
Chotam
chotam.io
Chotam alerts users for comments made on social media posts and advertising posts. Notifications allow users to track potential customer's comments on competitors' posts.
Blinkfire Analytics
blinkfire.com
Blinkfire Analytics is an AI-first company with leading business intelligence & marketing analytics products to evaluate sports, media, and entertainment sponsorships across social media, digital, and Advanced TV. Using artificial intelligence, machine learning, and proprietary computer vision techn...
Arwen.AI
arwen.ai
Arwen uses AI to automatically remove spam and toxic comments from your paid and organic social media, turbocharging your engagement. Make your Social Media more social: remove the bad, tackle the negative and amplify the positive.
Akio.Cx
akio.com
Akio.cx, the omnichannel contact centre software: Akio Unified platform (phone, e-mail, chat, Facebook Messenger, Twitter + IA + API...) for Call & Contact Centers + Akio TWS module for collaboration and Akio Insights module for Voice of the Customer and Réputation.
Spotler Engage
spotlerengage.com
Webcare, messaging, social media publishing and monitoring in one clear and concise tool.
Smart Moderation
smartmoderation.com
Smart Moderation is an award-winning social media comment management tool which helps brands, celebrities, digital agencies, online publishers and e-commerce websites leverage their reputation by moderating their online conversations & community. It is the world’s first and only Artificial Intellig...
SemanticForce
semanticforce.ai
SemanticForce is the unified media, and e-commerce intelligence, and customer service platform powered by deep semantic and visual analysis. Our 360 market view concept features news, social media, reviews, pricing, ads, and threats intelligence within one powerful ecosystem. SemanticForce provides...
Postinges
postinges.com
Postinges is the best social media posts scheduler in the market. This is because it's working with more than +20,000 subscribers internationally and has +30 app integrations to make your work easy. Postinges allows you to schedule social media posts in advance so that they are ready when you are. W...
LOOQME
looqme.io
LOOQME is a media monitoring and analytics service. It collects, structures, and visualizes mentions of the company and competitors in the media and social media. The service collects mentions from sources worldwide 24/7: online and traditional media, forums, blogs, reviews, and social media. LOOQM...
KWatch.io
kwatch.io
KWatch.io monitors social media (Reddit, Twitter, Hacker News...) and sends you notifications when specific keywords are detected. Then advanced AI is applied on the detected message in order to automatically analyse the sentiment about your brand, products, competitors...
Jatheon
jatheon.com
Jatheon's archiving solution assists organizations to store, access, search and produce structured and unstructured historical communications data for audits, compliance and ediscovery. With Jatheon, organizations can capture data from various sources (email, social media, chat apps, telephony), aut...
CARMA
carma.com
CARMA is the world’s most experienced media intelligence service provider. Established in 1984 and relaunched in 2016, the company has grown today to work with over 3,500 brands and organisations across the world. CARMA helps its clients use media intelligence to navigate and understand the disrup...
Zelkaa
zelkaa.com
insights-driven platform that supports the full spectrum of your social media marketing and analytics needs. Be empowered to easily search, discover, listen, publish, engage and analyze at scale across earned, owned, and paid social media. With Zelkaa Moon, brands and agencies are empowered to turn...
Socialhose
socialhose.io
SOCIALHOSE.IO is your resource if you’re looking for a social listening agency. As you’ll see below, SOCIALHOSE.IO handles all sorts of tasks and duties that require the utmost in diligence and oversight. People post things all day and all night, so you need to have someone working with you who’s al...
Graphystories
graphystories.com
GraphyStories is supported by Facebook FBstart, the European Commission and the Belgian public-service TV & and radio broadcaster. 1. Discover Great stories. Predict the next ones. GraphyStories is a Content discovery tool : get to know the most shared articles on Facebook, Twitter, Pinterest and ...
Auris
genylabs.io
Auris' deep learning models act on streaming data to provide invaluable insights. Think infinitely larger sample size, real time results at a fraction of the cost.
Measure Studio
measure.studio
Measure Studio is a web app providing social media data intelligence and content analytics. Next generation social media content intelligence and data analytics for media, brands, and agencies. Supporting TikTok, Instagram, Facebook, YouTube, Twitter, LinkedIn, and Snap Story Studio. * All of your...
Buzzilla
buzzilla.com
Buzzilla is a leading Israeli social media monitoring and analysis company. The company develops cutting edge technologies and revolutionary analysis and research methodologies which conjoin in creating advanced solutions both in the business sector and for Homeland security implementations. Buzzil...
TrendSpottr
trendspottr.com
TrendSpottr is the leading predictive trend intelligence platform for global brands, agencies and marketers. TrendSpottr predicts emerging trends, viral content and key influencers for any topic from across the social web -- hours or days before they have "trended" and reached mainstream awareness. ...
Rank Me Online
rankme.online
We are a team of motivated people from diverse backgrounds aligned to help all kinds of businesses grow in the digital space. We see customer obsession and NPS(Net Promoter Score) as the driving factors of today's brands and want to help businesses target this metric in an easier and a focused way. ...
Simplify360
simplify360.com
Simplify360 is one of the leading social customer service platforms. The company has physical presence in India and US, and has partners in APAC. The product is sold in over 100 countries directly or through partners. Simplify360 provides integrated enterprise solutions; their latest offerings are ...
QuickMetrix
quickmetrix.com
QuickMetrix is a Customer Experience Solution with specific focus on Online Reputation Management, Social Media Listening & Analytics and Consumer Insights from Social and Digital Media. QuickMetrix's superior technology B2B SaaS platform is designed for easy deployment and adoption. It is powered ...
Tubular Labs
tubularlabs.com
Tubular Labs, the social video intelligence company, is the only solution to provide a unified view of the content, interests and behaviors of audiences across YouTube, Instagram, Facebook, Twitch, and more. With people presence across the United States, United Kingdom, Ukraine, and Singapore, Tub...
dlvr.it
dlvrit.com
dlvr.it provides marketing automation tools that help over 1 million businesses and professionals around the world succeed at social media. dlvr.it automates the most labor-intensive social media marketing tasks to save our users countless hours while increasing engagement across the major social pl...
Monitera
monitera.com
The digital media has become more important than ever because of wider access and a higher volume of user posts all around the world including Turkey. At the same time, the fast increase in the number of online platforms and the volume of posts make online media monitoring a challenge. Monitera was...
Zignal Labs
zignallabs.com
Zignal Labs’ real-time intelligence technology helps the world’s largest organizations protect their people, places, and position. Zignal’s AI-powered platform analyzes billions of data points in real time, accelerating mission critical decision making by empowering leaders with contextual situation...
Ubermetrics
delta.ubermetrics-technologies.com
Ubermetrics is a leading media and data intelligence platform focused on research and development. Since 2021, Ubermetrics is part of the UNICEPTA Group. Ubermetrics team develops first-class technologies and solutions to automatically detect, structure and analyse the increasing amount of publicly...
Konnect Insights
konnectinsights.com
Konnect Insights is a unified customer experience management platform for your brand. It is an omni-channel product that combines Social Listening, Online Reputation, Social CRM, Social Analytics, Publishing, Survey, BI Tools, Crisis Management - that unifies customer care and marketing across all c...
Atribus
atribus.com
Atribus is a Social Listening and competitive intelligence tool where you can listen, measure and analyze what is being said about your brand and connect with users, thus improving your online reputation and optimizing your communication strategies. Save time with a global vision of your social net...
Launchmetrics
launchmetrics.com
Launchmetrics is the market’s first AI-powered Brand Performance Cloud, providing more than 1,200 clients with the software and data they need to connect strategy with execution. Its Brand Performance Cloud helps executives launch campaigns, amplify reach, measure ROI, and benchmark brand performan...
CisionOne
cision.one
Shape the future of your brand. In real-time. To navigate today’s media landscape effectively, PR and communications teams need a new kind of platform - one that leverages the power of AI, delivers real-time media insights required to make faster, more accurate decisions, and connects them with the ...
Lucidya
lucidya.com
"Lucidya is an AI-powered social media listening tool that empowers companies with in-depth, never-before-seen customer insights." What is Lucidya? An award-winning social media intelligence platform powered byAI & big data that empowers businesses to understand and better serve their customers by ...
DataEQ
dataeq.com
DataEQ, formerly known as BrandsEye, specialises in providing large organisations with high-quality, actionable data from unstructured customer and public feedback. Founded in South Africa in 2007, and headquartered in London, DataEQ continues to expand internationally. Today, the company supports e...
YouScan
youscan.io
YouScan is an AI-powered social listening platform. It helps marketers, researchers, CX experts, and PR pros fully understand their customers by providing insights into: * What they say. * What they do. * Who they are. YouScan features: * Insights Copilot, the first conversational social listenin...
Coosto
coosto.com
Coosto is a leading content & social media marketing tool, designed to help organizations get better results from content. Using Coosto, you can create better content and perform measurably better in terms of brand awareness, brand preference, customer loyalty, and online conversions. Powerful inte...
Orlo
orlo.tech
With a whole load of channels to toggle between and the public always watching, delivering customer service and comms that knocks your citizens’ socks off is no easy feat! Orlo empowers you to manage your digital conversations from one platform, so you can focus on what really matters – driving enga...
SocialDog
social-dog.net
SocialDog is an all-In-one Twitter marketing service allowing businesses and individuals to manage their Twitter accounts smartly and efficiently. Features such as account operation management, follower management, engagement analytics and auto-tweet scheduling to help you to optimize your activity...
RecurPost
recurpost.com
RecurPost is your smart social media scheduler, that allows you to get consistently predictable results automatically. When you schedule a post, it goes to one of your content libraries, and then once it gets posted on your social accounts, it goes and sits at the end of the library ready to be post...
Social Elephants
socialelephants.com
Social Elephants is the platform that PROs use to analyze and manage Social Media. Its exclusive functions for management, insights and competitor analysis will give you the resources you need to get the most out of your social media campaigns. All your Facebook, Twitter, Instagram and YouTube cha...
myRosys
myrosys.com
myRosys uses deep learning to provide Reach Intelligence and Engagement Intelligence. myRosys uses the power of Influencers and Stakeholders to automate word-of-mouth marketing and increase organic reach of social media campaigns. myRosys eliminates the need for advertising spend and creates a highl...
Alerti
alerti.com
Alerti is a real-time intelligence engine that monitors and analyzes the web, social networks and review sites ... and transforms this data into knowledge in an intelligent and automated way thanks to the latest artificial intelligence algorithms. Monitor and analyze everything that is said on the ...
Facelift
facelift-bbt.com
Facelift is a multiple certified software solution with all components for professional social media marketing on enterprise level. All-in-one software enables companies to manage their marketing activities centrally and efficiently. Facelift's world-leading social media management tool with activ...